architecture Normalization of Deviance: How ‘It Worked Last Time’ Becomes Your Next Outage josedacruz, August 11, 2026August 11, 2026 TL;DR: Normalization of deviance is what happens when a team skips a safety step, nothing bad happens, and the skip quietly becomes “how we do things” until it eventually causes a real outage. This is a practical playbook for catching that drift early — name shortcuts out loud, track near… Continue Reading