architecture Reinforcing vs. Balancing Feedback Loops: Why Retries Can Make an Outage Worse josedacruz, August 3, 2026August 3, 2026 You get paged at 2am. A payment service is running slow. You watch the dashboard, and something strange happens: the more you look at it, the worse it gets. Error rates climb. Latency climbs. Then, ten minutes after the first alert, the whole checkout system goes down — not because… Continue Reading
Systems Thinking Thinking in Systems – An Introduction josedacruz, April 20, 2025April 20, 2025 Welcome to a practical and eye-opening introduction to Thinking in Systems — a powerful way to understand and navigate complexity in your daily life, work, and projects. In this video, you’ll discover:✅ What a system really is (it’s more than just tech)✅ The 3 essential parts of any system: Elements,… Continue Reading